Account Manager, Chamber SaaS

Job Summary

A company is looking for an Account Manager for Chamber Management SaaS.

Key Responsibilities

• Manage customer relationships and ensure customer satisfaction through regular check-ins and support
• Onboard new customers and conduct training sessions to enhance platform utilization
• Drive revenue growth through pricing strategies, lead follow-ups, and maintaining industry relationships

Required Qualifications

• 3-8+ years in B2B SaaS in a customer-facing role such as account management or customer success
• Proven ability to retain and grow an existing book of business
• Experience working with small to mid-sized organizations where relationships are key
• Strong phone presence and comfort with extensive phone communication
• Active use of AI tools in workflow for efficiency and scaling