Account Manager, Client Success

Job Summary

A company is looking for an Account Manager I, Client Success.

Key Responsibilities

• Serve as the primary contact for assigned clients, addressing inquiries and ensuring quality service delivery
• Collaborate with internal teams to coordinate client projects and track service performance
• Participate in client meetings to review service performance and assist in resolving escalated issues

Required Qualifications

• High School Diploma or GED required; Associate's degree preferred or equivalent work experience
• 2-3 years of experience in Account Management or client services; experience in HR services is preferred
• Proficient in Microsoft Office and CRM tools such as Salesforce
• Willingness to work a flexible schedule and occasional travel as needed
• Professional demeanor and commitment to providing excellent customer service