Account Manager - Creative Operations

Job Summary

Owning the client operating rhythm, the full-time Account Manager - Creative Operations will manage client relationships, ensuring clarity in stakeholder needs and operational processes while working remotely and utilizing AI tools to enhance account management.

Key responsibilities

• Own the account context for Creative Operations clients, managing stakeholders, priorities, and follow-ups
• Run the client operating rhythm to ensure smooth communication and decision-making processes
• Utilize AI tools to improve account management efficiency and client experience

Required qualifications

• Demonstrable experience in client relationship management and operational communication
• Strong written and spoken English skills for clear communication
• High agency and structured thinking to navigate complex client needs
• Interest and experience in using AI tools for account management
• Familiarity with workflow and collaboration tools such as Airtable and Notion