Account Manager - Creative Operations

Job Summary

Managing client relationships in a full-time remote capacity, the Account Manager - Creative Operations will oversee client operating clarity, stakeholder context, and systems/process handoffs while utilizing AI tools to enhance account management efficiency.

Key responsibilities

• Own the account context for Creative Operations clients, ensuring clarity on stakeholders, priorities, and follow-ups
• Run the client operating rhythm to maintain organized meetings, updates, and action items
• Utilize AI tools to enhance client interactions and improve account management processes

Required qualifications

• Demonstrable experience in managing client relationships and complex operational conversations
• Strong written and spoken English proficiency
• High agency with the ability to take initiative and escalate when necessary
• Interest in becoming proficient with AI-enabled account management tools and workflows
• Familiarity with workflow and collaboration tools such as Airtable, Notion, or Asana