Account Manager - CRL

Job Summary

To enhance market share and build client relationships, the remote Account Manager - CRL will manage existing accounts, pursue new service opportunities, and collaborate with industry talent to deliver innovative solutions.

Key responsibilities:

• Perform market development and competitive analysis to enhance market share
• Prepare proposals and statements of work (SOWs) while identifying opportunities within client organizations
• Maintain healthy client relationships and support contract negotiations from a business perspective

Required qualifications:

• Bachelor's degree or foreign equivalent, with consideration for relevant experience in lieu of education
• 11+ years of experience in sales, relationship management, or account management within the BPM industry
• Strong understanding of the outsourcing industry and experience in selling BPM services to CRL clients
• Ability to create business cases and perform financial analysis
• Experience in a dynamic environment with strong initiative