Account Manager - DME

Job Summary

Account Manager - DME, is a full-time position responsible for managing client relationships, ensuring satisfaction, and supporting account growth through effective communication and coordination with internal teams.

Key Responsibilities

• Develop trusted partnerships with stakeholders to maintain account stability and performance standards
• Coordinate DME Navigator implementation and track deliverables while escalating risks as needed
• Monitor account health using performance data and collaborate with clients to meet operational needs

Required Qualifications

• Bachelor's degree or equivalent experience
• 3-5 years of experience in healthcare account management or client-facing roles
• Experience with Durable Medical Equipment (DME) and exposure to implementation initiatives is preferred
• Strong business acumen to support account performance and operational efficiency
• Proficiency in Microsoft Excel and PowerPoint; experience with CRM platforms is a plus