Account Manager for Payments

Job Summary

Transforming newly signed and existing clients into high-performing partners, the full-time Account Manager for Payments will manage client relationships, optimize ROI through performance analysis, and lead onboarding processes while working remotely.

Key responsibilities

• Develop existing and new accounts into mutually beneficial partnerships by aligning products with client business goals
• Lead the payments-focused onboarding process for new clients and ensure technical setups are flawless
• Present product upgrades and translate client needs into structured feedback for continuous platform improvement

Required qualifications

• 2 years+ experience in the iGaming industry in a customer-facing or account management role
• Advanced proficiency in MS Office, particularly Excel and PowerPoint
• B2 English level with the ability to explain technical concepts to non-technical stakeholders
• Basic experience with CRM/BI tools and project management software (e.g., Jira, Confluence)
• Basic technical understanding of web services and the software development life cycle (SDLC) is a plus