Account Manager for Student Success

Job Summary

Seeking a full-time remote Account Manager for Student Success, the successful candidate will manage large-scale contract conversions and product migrations for higher education institutions, focusing on revenue protection and strategic partnerships.

Key Responsibilities

• Serve as the strategic commercial partner for a portfolio of higher education institutions, building trusted relationships across various stakeholders
• Own the full renewal lifecycle, leading complex conversion efforts from legacy pricing to modern subscription models and driving product migration initiatives
• Maintain disciplined pipeline management and forecast accuracy while identifying churn risks and providing feedback on pricing and competitive risks

Required Qualifications

• Proven experience leading enterprise contract conversions or product migrations within SaaS environments
• Demonstrated ability to navigate complex procurement and approval processes
• Experience structuring multi-year agreements and negotiating pricing transitions
• Strong commercial acumen with accountability for revenue retention and expansion
• Ability to manage cross-functional stakeholders during periods of change