Account Manager for Web3/Fintech

Job Summary

Proactively managing and growing relationships with institutional clients, the full-time Account Manager for Web3/Fintech will ensure strong product adoption, gather client feedback, and identify expansion opportunities while working remotely.

Key responsibilities

• Manage and grow relationships with institutional clients across crypto, fintech, and payments
• Support onboarding and ongoing engagement to ensure strong product adoption and customer success
• Identify opportunities for account expansion, including upsells and cross-product adoption

Required qualifications

• 3+ years of experience in account management, partnerships, customer success, or client-facing roles in fintech or web3
• Familiarity with stablecoins or crypto-native financial infrastructure
• Comfort working with APIs, data outputs, or technical teams to troubleshoot client issues
• Ability to translate technical products into clear conversations with clients
• Highly organized and comfortable working in a fast-paced startup environment