Account Manager (Franchise)
Job Summary
Managing high-value client relationships, the full-time remote Account Manager (Franchise Development) will serve as a strategic advisor, focusing on client retention, upselling, and revenue growth for franchise and enterprise accounts.
Key responsibilities
- Serve as the strategic day-to-day point of contact for key accounts, managing expectations and multi-channel strategies
- Monitor account health and lead client satisfaction initiatives to proactively reduce churn risks
- Own the client upsell and renewal process, forecasting key account metrics and driving new business growth
Required qualifications
- 5+ years of experience in account management within a digital marketing agency supporting franchise or enterprise clients
- Strong understanding of digital marketing channels including Paid Media, SEO, and Analytics
- Proven track record in sales, account growth, and client retention
- Exceptional negotiation and presentation skills with experience engaging business executives
- Must be a legal resident currently residing in one of the 50 United States
Complete Job Description
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