Account Manager, Government Programs

Job Summary

Managing a portfolio of complex government health-plan partnerships, the full-time Account Manager, Government Programs will oversee partner communication, program visibility, and performance reporting while coordinating with cross-functional teams in a hybrid remote environment.

Key responsibilities

• Provide account-level oversight of assigned government programs and maintain alignment across internal and external stakeholders
• Manage client satisfaction, contractual performance, and relationship health for a portfolio of health-plan accounts
• Own the reporting cadence for assigned plans, ensuring timely and accurate delivery of program updates and performance metrics

Required qualifications

• Bachelor's degree in a related field or equivalent experience preferred
• Five or more years of account management, client success, or program management experience preferred
• Experience working with health plans or government accounts strongly preferred
• Strong understanding of program oversight, governance, and risk management
• Proficiency in project management tools such as Monday.com, Jira, and Zendesk