Account Manager, Hospitality

Job Summary

Identifying and closing sales opportunities, the full-time Account Manager, Hospitality will develop client relationships, ensure customer satisfaction, and manage a revenue pipeline in a hybrid work environment.

Key responsibilities

• Identify and close sales opportunities, including contract renewals and upsells
• Develop and strengthen relationships with key decision-makers at client accounts
• Collaborate with Sales and Client Services teams to ensure customer satisfaction and resolve issues promptly

Required qualifications

• Bachelor's degree required, with strong academic performance preferred
• At least 3 years of experience in a customer-facing, revenue-generating role
• Experience in the hospitality, SaaS, or technology sectors is preferred
• Ability to work in a dynamic, fast-changing entrepreneurial environment
• Proficiency with Salesforce.com for managing sales activities