Account Manager II

Job Summary

A company is looking for an Account Manager II in Higher Education.

Key Responsibilities

• Build and maintain strong customer relationships for assigned accounts or territory
• Secure account renewals, cross-sells, and upsells through customer engagement and solution identification
• Coordinate onboarding and measure account health to ensure customer success and product usage

Required Qualifications

• 3+ years of experience in a similar role with a technology company, preferably with a bachelor's degree
• Proficient in using spreadsheets, presentations, and data analysis tools
• Strong organizational skills to manage multiple priorities in a competitive environment
• Ability to thrive in client collaboration and understand product/service solutions
• A continuous learner focused on developing win-win outcomes for clients and the company