Account Manager - Japan

Job Summary

A company is looking for an Account Manager to serve as the primary strategic partner for global enterprise clients in Japan.

Key Responsibilities:

• Act as the primary consultant for a portfolio of global enterprise clients, ensuring seamless integration of mental health solutions
• Own the retention strategy for Japan-based entities, identifying churn risks and delivering data-driven business reviews
• Serve as the dedicated contact for key strategic accounts, navigating internal hierarchies to ensure high-quality service delivery

Required Qualifications:

• 3+ years of experience in account management
• Experience with large global customers is desirable
• Experience in EAP management or healthcare sales is an advantage
• Ability to communicate in Japanese and English
• Experience in financial management of client contracts is essential