Account Manager, Law Firm Referrals
Job Summary
To support a rapidly growing personal injury firm, the full-time Account Manager, Law Firm Referrals will identify, onboard, and manage law firm referral partners remotely while optimizing client outcomes and ensuring exceptional representation.
Key responsibilities
- Source and evaluate potential referral partners, assessing fit with the firm's business model
- Lead the onboarding process for new partners and manage ongoing performance and accountability
- Analyze referral data to identify trends and recommend improvements for client satisfaction and revenue growth
Required qualifications
- Bachelor's degree
- 3+ years managing strategic accounts, partnerships, or operational programs
- Strong analytical skills for interpreting performance metrics
- Experience using CRM systems and spreadsheets for relationship management
- Comfortable making independent decisions while collaborating across departments
Complete Job Description
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