Account Manager, Mid-Market

Job Summary

A company is looking for an Account Manager, Mid-Market.

Key Responsibilities

• Manage a portfolio of 40-60 mid-sized accounts, focusing on account health and expansion
• Conduct consultative upselling and lead Quarterly Account Reviews with stakeholders
• Forecast renewal cycles and manage the negotiation process for contract renewals

Required Qualifications

• 3-5 years of experience in B2B SaaS Account Management, specifically with Mid-Market accounts
• Proven track record of maintaining a Net Revenue Retention (NRR) of 100%+
• Experience with multi-stakeholder sales processes involving Legal, IT, Procurement, and Finance
• Strong technical aptitude for learning complex products quickly
• Project management skills to handle multiple renewal cycles and training schedules simultaneously