Account Manager - Northeast

Job Summary

Serving as the primary relationship lead for assigned employer clients and broker partners, the full-time remote Account Manager - Northeast will focus on client retention, strategic consultation, and leveraging data analytics to enhance client satisfaction and revenue growth.

Key responsibilities

• Utilize reporting and data analytics to identify plan performance trends and communicate actionable insights to clients
• Maintain consistent reporting cadence based on client needs and prepare for client and broker meetings with key findings
• Collaborate with internal stakeholders and vendor partners to ensure client needs are prioritized and resolved effectively

Required qualifications

• Bachelor's degree in business or a related field
• Minimum of 5 years of Account Management experience, focusing on mid-market to large group segments
• Proficiency with Salesforce and Cedargate (or related) reporting platforms
• Strong presentation skills for engaging with broker partners and C-suite executives