Account Manager - Retention Specialist

Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Sun, Apr 14, 2024

Job Summary

A company is looking for an Account Manager - Retention Specialist in the US for a remote position.

Key Responsibilities:
  • Provide exceptional customer support to strengthen revenue retention
  • Consult and educate advertisers through inbound calls and emails
  • Show the value of Yelp to clients by highlighting ad performance metrics

Required Qualifications:
  • Bachelor's Degree or 3+ years of relevant client-facing experience
  • Experience in account management, sales, advertising, or small business preferred
  • Love for local businesses and understanding of their importance
  • Ability to handle tough conversations with business owners professionally
  • Willingness to embrace a fast-paced and always-changing environment

COMPLETE JOB DESCRIPTION

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