Account Manager - SaaS Sales

Job Summary

Owning a portfolio of SMB customer accounts, the full-time remote Account Manager - SaaS Sales will drive renewals, upsell, and cross-sell opportunities while maintaining strong customer relationships to enhance satisfaction and revenue growth.

Key responsibilities

• Manage and nurture assigned customer accounts within the SMB market segment
• Facilitate renewals and identify upsell and cross-sell opportunities
• Measure and enhance customer satisfaction and reference ability

Required qualifications

• 2-3 years of experience in inside sales, customer success, or business development within the information technology sector
• Proven track record of achieving 100%+ on assigned quotas or MBOs
• Experience in Business Intelligence or Statistical Analytics is a plus
• Ability to work effectively in a virtual team-selling environment
• Strong understanding of the SMB market segment