Account Manager - SaaS Solutions

Job Summary

Managing inbound sales inquiries and nurturing long-term customer relationships, the full-time Account Manager - SaaS Solutions will serve as the primary contact for prospects and customers while coordinating product demos and pursuing expansion opportunities in a remote work-from-home environment.

Key responsibilities

• Serve as the primary account contact for prospects and customers
• Manage inbound sales inquiries and coordinate product demos with Sales Engineers
• Identify and pursue expansion, cross-sell, and referral opportunities

Required qualifications

• Experience managing and growing B2B SaaS accounts at director, VP, and executive levels
• Customer-focused with a proactive, solution-oriented approach
• Organized and detail-oriented, able to manage multiple accounts effectively
• Demonstrated success supporting revenue growth and customer satisfaction
• Strong references from former managers or supervisors