Account Manager, SMB

Job Summary

A company is looking for an Account Manager, SMB.

Key Responsibilities

• Retain a multi-million dollar client base
• Understand SMB customer needs and deploy retention strategies to mitigate churn
• Collaborate with various teams to enhance retention strategies based on insights

Required Qualifications

• 5+ years of experience in Sales, Account Management, or a related field
• Experience in discovering and closing retention and growth opportunities
• Proven ability to manage a pipeline to achieve revenue targets
• Strong negotiation and financial literacy skills
• Passion for and knowledge of technologies that support small and medium-sized businesses