Account Manager, SMB and Mid-Market

Job Summary

Managing a portfolio of SMB and mid-market accounts, the full-time Account Manager will identify upsell and cross-sell opportunities, strengthen client relationships, and drive revenue expansion in a remote environment.

Key Responsibilities

• Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products
• Build and maintain relationships with key decision-makers to uncover new opportunities
• Conduct periodic business reviews to identify whitespace, showcase value, and strengthen partnerships

Required Qualifications

• 1-3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech
• Demonstrated success in achieving or exceeding revenue quotas
• Highly organized, resourceful, and proactive with the ability to manage multiple priorities
• Proficient with CRM tools (HubSpot preferred) and project management software
• Comfortable working independently in a fast-paced, startup environment