Account Operations Specialist

Job Summary

A company is looking for an Account Operations Specialist to join their Operations team.

Key Responsibilities

• Manage the operational setup of new programs, including logistics and product configuration
• Act as a point of contact for client accounts, addressing program-specific inquiries and updates
• Track program metrics and contribute to reporting cycles and client updates

Required Qualifications

• 4+ years of experience in Program Operations, Account Management, or Customer Success
• Experience coordinating complex, multi-stakeholder projects
• Familiarity with tools like Excel/Google Sheets and CRM platforms
• Analytical mindset with the ability to work with data to identify trends
• Passion for promoting health equity and improving food accessibility