Account Partner Director

Job Summary

Driving the successful delivery and expansion of Salesforce Professional Services engagements, the full-time remote Account Partner Director will manage a portfolio of retail industry accounts, building executive relationships and collaborating with cross-functional teams to ensure customer success and maximize value from Salesforce investments.

Key Responsibilities:

• Serve as the primary executive point of contact for Professional Services engagements across a defined portfolio of retail accounts
• Drive the identification, qualification, and closure of Professional Services opportunities, including implementation and advisory services
• Collaborate with Account Executives and Delivery teams to develop comprehensive services strategies aligned to customer business outcomes

Required Qualifications:

• 10+ years of experience in professional services, consulting, or services sales, with significant experience in the retail industry
• Proven track record of managing and growing enterprise client relationships and exceeding revenue targets
• Strong understanding of Salesforce platform capabilities relevant to retail business processes
• Demonstrated ability to develop and present complex services proposals to executive audiences
• Experience working in a matrixed environment, collaborating across sales, delivery, and product teams