Account Program Manager

Job Summary

A company is looking for an Account Program Manager.

Key Responsibilities

• Serve as the primary point of contact for commercial clients, ensuring satisfaction and retention
• Translate client objectives into measurable program strategies and lead performance reviews
• Proactively identify opportunities for account growth and collaborate cross-functionally to enhance client outcomes

Required Qualifications

• Bachelor's degree in Business, Analytics, Healthcare Administration, or a related field
• 3+ years of experience in account management, client services, or analytics-driven roles
• Proven experience managing client relationships and driving customer satisfaction
• Strong analytical skills with experience interpreting data and translating insights into business recommendations
• Experience working with CRM systems and customer data