Account Renewal Specialist

Job Summary

To support existing clients in maintaining compliance with FDA regulations, the full-time Account Renewal Specialist will manage a high volume of outbound and inbound renewal sales calls while striving to exceed sales quotas in a fully remote environment.

Key responsibilities:

• Manage a high volume of outbound and inbound renewal sales calls in a timely and professional manner
• Follow established communication scripts while applying critical thinking and sound judgment
• Meet and exceed individual and team sales goals and performance metrics

Required qualifications:

• Bilingual in Spanish and English
• Availability to work Monday through Friday, 10:00 AM to 6:30 PM EST
• Ability to accurately type while speaking on the phone, with a minimum typing speed of 35 WPM
• Strong computer skills and the ability to quickly learn specialized software applications
• Previous call center experience preferred