Account Representative

Job Summary

A company is looking for an Account Representative responsible for managing customer accounts and ensuring timely transactions.

Key Responsibilities

• Manage customer accounts through inbound and outbound calls
• Resolve accounts efficiently with a focus on one-call resolution
• Set up payment plans for customers to address past-due balances

Required Qualifications

• High School Diploma or GED equivalent required
• 2 years of customer service experience required
• Financial industry experience preferred
• Bilingual (English and Spanish) candidates beneficial
• Proficient in Microsoft Office Suite