Account Representative

Job Summary

A company is looking for an Account Representative to manage customer accounts and facilitate payments.

Key Responsibilities

• Manage customer accounts by addressing inquiries and facilitating payments
• Negotiate solutions for past-due accounts while maintaining positive client relationships
• Collaborate with internal teams to resolve issues and enhance customer satisfaction

Required Qualifications

• High School Diploma or GED equivalent required
• 2 years of customer service experience required
• Financial industry experience preferred
• Bilingual (English and Spanish) candidates beneficial
• Proficient in the utilization of Microsoft Office Suite