Account Resolution Associate

Job Summary

Detail-oriented and analytical, the full-time Account Resolution Associate will review and resolve credit balances on patient accounts, ensuring accurate billing and compliance while working in a hybrid setting near Indianapolis, Nashville, or Denver.

Key responsibilities:

• Review accounts with credit balances and determine the reasons for those balances
• Perform data entry and maintenance for patient accounts, ensuring timely billing and rebilling of claims
• Analyze credit balance trends and prepare for daily/weekly accounts receivable calls

Required qualifications:

• 3+ years of experience in credit balance review within a professional services or consulting environment
• Intermediate to advanced proficiency in Microsoft Office Suite and web-based applications
• Ability to read and understand 835 EDI information for accurate resolution of credit balance accounts
• Knowledge of financial and accounting terminology
• Proven organizational and time management skills with a process-oriented mindset