Account Resolution Specialist

Job Summary

A company is looking for an Account Resolution Support Specialist I.

Key Responsibilities

• Manage and process incoming payer and patient correspondence
• Update patient accounts with information received and identify trends impacting revenue
• Establish relationships with third-party payor representatives to resolve claims issues

Required Qualifications

• High School diploma or equivalent required
• 1+ year of customer service, administrative, or office experience
• Proficiency with computers, including Microsoft Office Suite
• Intermediate knowledge of CPT, HCPCS, and ICD-10 coding preferred