Account Resolution Specialist

Job Summary

A company is looking for an Account Resolution Support Specialist I.

Key Responsibilities

• Manage and process incoming and outgoing payer correspondence
• Update patient accounts based on documentation received and identify trends impacting revenue
• Establish relationships with third-party payor representatives to resolve claims issues

Required Qualifications

• High School diploma or equivalent required
• 1+ year of customer service, administrative, or office experience
• Proficiency with Microsoft Office Suite/Teams and virtual meeting tools
• Knowledge of CPT, HCPCS, and ICD-10 coding preferred
• Strong analytical and research skills for resolving issues