Account Services Representative

Job Summary

A company is looking for an Account Services Representative - Remote.

Key Responsibilities:

• Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
• Maintain a thorough understanding of products, services, and policies to effectively assist customers
• Accurately document customer interactions and transactions across all tools/platforms

Required Qualifications:

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to remain engaged on the phone throughout the entirety of your shift
• Possess computer/technology savvy with the ability to operate multiple windows and tabs
• Superb attendance is required