Account Specialist

Job Summary

A company is looking for an Account Specialist to support small and medium-sized clients by delivering excellent service and coordinating key system-related needs.

Key Responsibilities

• Resolve service problems and act as a liaison with internal representatives to ensure compliance and service delivery
• Develop and monitor service plans with agents/brokers, providing account-specific input and analytics
• Manage installation processes for new and existing accounts while collaborating with internal teams

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Preferred 3 years of experience in claims management, underwriting, or related fields
• Knowledge of claims products and services, as well as general insurance principles
• Strong computer and systems skills
• Understanding of the insurance/TPA industry and marketplace