Account Specialist

Job Summary

To support a brand's sales team, the full-time remote Account Specialist will manage accounts and order processing, providing customer service and collaboration with various departments to ensure timely and accurate order fulfillment.

Key responsibilities:

• Efficiently manage the assigned order book by entering, revising, and releasing orders for processing
• Provide excellent customer service by assisting with product specifications, availability, and order selection
• Investigate product/service issues and communicate effectively with all business partners for resolution

Required qualifications:

• 3+ years of relevant experience in account management or customer service
• Proficient PC skills, including Microsoft Office
• Knowledge of SAP and Cognos reporting preferred
• Self-starter with a proactive working style
• Location requirement: Ideal candidate will reside within Wisconsin