Account Specialist

Job Summary

Managing assigned producer relationships, the full-time remote Account Specialist will oversee compliance activities, provide support and guidance to producers, and ensure timely and accurate submissions to meet Extended Producer Responsibility obligations.

Key Responsibilities

• Oversee assigned producers through onboarding, registration, reporting, and compliance activities, exercising judgment in prioritization and issue resolution
• Conduct outreach to prospective producers, providing guidance and support through registration processes while tracking reporting deadlines and submission statuses
• Review and analyze producer-submitted data for compliance, resolving discrepancies and ensuring validated data is complete prior to invoicing stages

Required Qualifications

• 3-5 years in account coordination, customer support, data processing, or compliance-related environments
• Bachelor's degree preferred; relevant experience will be considered
• Experience in regulated industries, sustainability, consumer products, or member-based organizations preferred
• Familiarity with CRM systems, documentation standards, or operational workflows