Account Specialist

Job Summary

Supporting the GPC Customer Care Team remotely, the full-time Account Specialist will manage order fulfillment, maintain customer relationships, and ensure compliance with internal processes while collaborating across various departments.

Key responsibilities

• Execute the order fulfillment process, including order booking, delivery monitoring, and return processing
• Build and maintain strong relationships with internal and external customers, ensuring timely communication and reporting
• Participate in strategic project initiatives and ensure compliance with Sarbanes-Oxley requirements

Required qualifications

• Associate's degree in Business or related field required; Bachelor's degree preferred
• 1-3 years of experience in a business/office environment, preferably in Consumer-Packaged Goods
• SAP and EDI experience preferred
• Customer Service and Order Management experience preferred
• Ability to multi-task and adapt to change in a fast-paced environment