Account Specialist

Job Summary

Providing essential customer support and order management, the full-time remote Account Specialist will troubleshoot issues, coordinate with internal teams and clients, and ensure high customer satisfaction through effective communication and problem resolution.

Key responsibilities:

• Manage customer inquiries regarding material and order status through phone, email, and meetings
• Coordinate issue resolution among customers, Boeing, and internal staff to maintain service quality
• Complete various administrative tasks, including order entry and customer status reporting as needed

Required qualifications:

• High school diploma or equivalent
• 1-2 years of previous customer service experience
• Solid computer skills beyond the basic level
• Experience in the aerospace industry is preferred
• Flexible scheduling availability, including potential overtime