Account Strategist

Job Summary

A company is looking for an Account Strategist responsible for expanding and renewing revenue through consultative selling and customer service.

Key Responsibilities

• Respond to customer inquiries and assist with order and delivery issues
• Drive product adoption and new customer onboarding while maintaining sales order entry systems
• Prepare proposals and presentations and proactively prevent subscription cancellations

Required Qualifications

• Bachelor's Degree preferred
• 1 year of experience in Inside Sales, Account Management, or Customer Experience preferred
• Proficient in MS Office, with excellent MS Excel skills and CRM software management
• Ability to create and execute customer retention strategies
• Knowledge of sales and marketing practices and procedures