Account Strategist

Job Summary

A company is looking for an Account Strategist responsible for expanding and renewing revenue through consultative selling and customer service.

Key Responsibilities

• Respond to customer inquiries and provide weekly/monthly pipeline forecasts
• Utilize consultative sales techniques to drive product adoption and assist with customer onboarding
• Prepare proposals and proactively prevent subscription cancellations

Required Qualifications, Training, and Education

• Bachelor's Degree preferred
• 1 year of experience in Inside Sales, Account Management, or Customer Experience preferred
• Proficient in MS Office and CRM software management
• Ability to create and execute customer retention strategies
• Knowledge of sales and marketing practices and procedures