Account Support Representative

Job Summary

A company is looking for an Account Support Representative 4, responsible for managing customer interactions and post-sales service functions.

Key Responsibilities:

• Directly engage with customers and teams to address payment inquiries and service needs
• Independently handle requests and collaborate with cross-functional teams as necessary
• Prepare and manage documentation related to customer accounts and payment inquiries

Qualifications:

• High School Diploma or equivalent
• Minimum of 4 years experience in Workers Compensation Claims and Revenue Cycle Management
• Ability to work independently while collaborating effectively with teams
• Proficiency in database management and information systems
• Excellent documentation and record-keeping abilities