Account Support Specialist

Job Summary

Working remotely in a full-time capacity, the Account Support Specialist will provide administrative support, manage client inquiries, and assist with account maintenance tasks.

Key responsibilities

• Manage client inquiries and provide timely responses to support requests
• Assist with account maintenance and ensure accurate record-keeping
• Collaborate with cross-functional teams to enhance client satisfaction and service delivery

Required qualifications

• High school diploma or equivalent; associate degree preferred
• Experience in customer service or administrative support roles
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work independently in a remote environment
• Strong organizational skills and attention to detail