Accounting Software Support Specialist
Job Summary
To support customers with accounting software, the remote Accounting Software Support Specialist will troubleshoot technical issues and provide solutions, requiring proficiency in QuickBooks Online and prior customer support experience on a contract basis.
Key responsibilities
- Troubleshoot and resolve technical issues related to accounting software
- Research solutions to enhance customer experience and satisfaction
- Provide high-quality customer service over the phone
Required qualifications
- Minimum of 2 years of experience with QuickBooks Online
- Demonstrated ability to deliver exceptional customer service
- Strong technical skills and proficiency in computer usage
- Ability to communicate effectively with a friendly tone
- Must reside in the United States, excluding CA, NY, PA, and WA
Complete Job Description
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