Accounts Receivable Analyst

Job Summary

Initiating communication with customers regarding past-due invoices, the remote Accounts Receivable Collection Analyst will evaluate financial situations, establish repayment schedules, and maintain detailed records of customer interactions.

Key responsibilities

• Communicate with customers via phone or email about overdue invoices and payment arrangements
• Research aged items to identify process issues and recommend improvements to management
• Maintain accurate records of customer interactions and suggest further actions if standard collection attempts fail

Required qualifications

• 2+ years of experience in accounts receivable collections
• Understanding of core accounts receivable and accounting principles
• Proficient in Microsoft Excel and data entry
• Ability to work with minimal supervision and adapt to changing business needs
• Strong communication skills for managing customer relationships