Accounts Receivable Collections Specialist

Job Summary

Responsible for the proactive collection of outstanding customer balances, the full-time Accounts Receivable Collections Specialist will manage a high-value ledger, resolve payment disputes, and collaborate with internal teams while working remotely.

Key responsibilities

• Own and manage an assigned accounts receivable ledger, prioritizing collection activity based on value, age, risk, and customer history
• Contact customers to chase overdue balances and secure confirmed payment dates through various communication methods
• Investigate and resolve payment queries, maintaining accurate collection notes and documentation in the ERP or collections system

Required qualifications

• High School Diploma required; Bachelor's degree in Finance or related field preferred
• Significant experience in accounts receivable collections or credit control, ideally in a B2B environment
• Proven track record of managing a complex or high-value ledger and reducing aged debt
• Strong understanding of the full order-to-cash cycle, including invoicing and customer account reconciliation
• Experience using ERP or finance systems such as NetSuite, SAP, Oracle, or similar platforms