Accounts Receivable Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time Accounts Receivable Follow Up Specialist will work remotely from Monday to Friday, 8:00 am to 4:30 pm, and is responsible for researching insurance issues and ensuring payment resolution.

Key responsibilities

• Follow up on unresolved claims and check claim status through phone calls and insurance websites
• Identify reasons for non-payment and take actions to resolve issues for payment or closure of balances
• Assist with patient balance follow-ups and complete other assigned duties

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• Proven office experience with a focus on problem solving and research
• Ability to summarize important details concisely in account notes
• Prior computer experience is required, with a reliable home internet connection for remote work