Accounts Receivable Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time Accounts Receivable Follow Up Specialist will work remotely from Monday to Friday, conducting research and communication with insurance carriers to resolve claim issues and ensure payment.

Key responsibilities

• Follow up on unresolved claims and check claim status through phone calls and insurance websites
• Identify reasons for non-payment and take appropriate actions to resolve issues
• Manage patient balances as assigned and complete additional duties as needed

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience required
• Medical billing experience is beneficial
• Experience with hospital claims and healthcare receivables preferred
• 2+ years of office experience with a focus on problem-solving and research
• Prior computer experience and ability to summarize account details concisely