Accounts Receivable Follow Up Specialist

Job Summary

Following up on aged, unresolved claims, the full-time Accounts Receivable Follow Up Specialist will work remotely to research insurance issues and ensure payment resolution while managing patient balances.

Key responsibilities

• Follow up on unresolved claims and check claim status using phone calls and insurance websites
• Identify reasons for non-payment and take appropriate actions to resolve issues with payers
• Manage assigned patient balances and perform additional duties as required

Required qualifications

• 2+ years of A/R follow-up (Insurance Collections) experience is required
• Medical billing experience is helpful, with a preference for hospital claims and healthcare receivables experience
• Strong problem-solving and research skills, with the ability to work independently
• Prior office experience where problem-solving and research were key to success
• Ability to summarize important details concisely in account notes