Accounts Receivable Representative

Job Summary

To ensure timely and accurate processing of accounts, the full-time Accounts Receivable Representative III will manage customer communications regarding past-due invoices, coordinate with internal teams to resolve AR-related concerns, and provide training and mentorship to junior staff while working remotely.

Key responsibilities:

• Engage with customers via phone and email to address past-due invoices and provide necessary documentation
• Independently manage accounts receivable, including write-offs and escalations, while maintaining overall aging within department KPIs
• Act as a subject matter expert and mentor for junior team members, sharing best practices and supporting complex client scenarios

Required qualifications:

• 3+ years of experience in Accounts Receivable, Billing, or Finance, preferably in a corporate/B2B setting
• Proficient in Microsoft Excel and Outlook, with above-average 10-key speed and accuracy
• Strong organizational skills with the ability to prioritize tasks and work independently under pressure
• Experience in training and mentoring junior staff in AR processes
• Ability to effectively manage high-priority accounts and complex client scenarios