Accounts Receivable Representative II

Job Summary

To support efficient accounts receivable management, the remote Accounts Receivable Representative II will manage collections efforts on outstanding accounts, audit claims, and coordinate insurance follow-ups while ensuring compliance with billing regulations.

Key responsibilities

• Review and forward manual claims to payers while documenting billing activity and ensuring compliance
• Pursue follow-up efforts on aged accounts and assist in formulating written appeals as necessary
• Monitor claim rejections for trends and provide excellent customer service by addressing billing inquiries

Required qualifications

• High school diploma or equivalent certification required; associate degree preferred
• 2 to 4 years of customer service and/or business office experience in a medical setting preferred
• Knowledge of basic patient accounting processes and healthcare terminology strongly preferred
• Strong computer skills, including proficiency in MS Word and Excel
• Ability to maintain confidentiality and ensure HIPAA compliance