Accounts Receivable Specialist

Job Summary

Managing customer account collections remotely, the full-time Accounts Receivable Specialist will oversee outstanding balances, maintain accurate records, and resolve billing disputes while collaborating closely with the sales team.

Key responsibilities

• Manage an assigned portfolio of customer accounts to drive collection of past-due balances through various communication methods
• Serve as the primary contact for sales representatives regarding customer payment status and resolve any related issues or disputes
• Prepare and issue collection statements and reports, while maintaining detailed notes on all account interactions

Required qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance, or business preferred
• 2+ years of experience in accounts receivable, collections, or a comparable credit/billing role
• Working knowledge of ERP and AR systems (e.g., SAP, Oracle, NetSuite) and intermediate Excel skills
• Hands-on experience with full-cycle accounts receivable processes, including invoicing and account reconciliation
• Demonstrated ability to negotiate and manage difficult conversations while preserving customer relationships